On behalf of a multinational company, Jobfind is currently seeking a French Team Manager to join their office in Athens and be a part of a high demanding team.
As a Team Manager in this project, your daily responsibilities will include:
- Communicate effectively and regularly with the working group, articulating different types of information (operational / management /etc)
- Solve problems, make decisions, analyze results and ensure compliance with deadlines and requirements associated with the project
- Work as a team, actively collaborating in the development of the advisors' activities
- Continually review and monitor the work performance of all advisors, instigating appropriate corrective action, using performance management tools, to manage any shortfall
- Undertake formal monthly/ quarterly performance reviews
- Provide clear direction and guidance to ensure consistent achievement of key performance metrics
- Accurate and timely communication of any client issues to Operations Manager
- Maintain an environment that supports the spirit of teamwork, where advisors are committed, loyal and take pride in working for the company
- Ensure actions from Employees Satisfaction surveys are implemented and continuously reviewed.
- Understand and comply with all regulatory, fair trading, and competition rules and adhere to Health, Safety, and Security responsibilities