Are you fluent in Czech?
New job opportunities are available for Czech speakers in Athens representing a leading tobacco company that is committed to designing a smoke-free future.
Whether you are a tobacco user or not, do not miss this opportunity of joining a dynamic team that makes a breakthrough in customer relationship management!
Your daily tasks as will include:
- Act as the first point of contact for all Czech speaking clients
- Respond and record customer inquiries raised through free phone lines for customers and chats.
- Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
- Troubleshoot through the use of open questions, support documents and system training
- Be able to offer recommendations to common problems or frequently asked questions