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ΟΛΕΣ ΟΙ ΘΕΣΕΙΣ ΕΡΓΑΣΙΑΣ

Customer Service in Czech

Ημ/νία Δημοσίευσης: 17/02/2020
Κατηγορία: Τηλεφωνικές Υπηρεσίες
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

Are you fluent in Czech?
New job opportunities are available for Czech speakers in Athens representing a leading tobacco company that is committed to designing a smoke-free future.

Whether you are a tobacco user or not, do not miss this opportunity of joining a dynamic team that makes a breakthrough in customer relationship management!

Your daily tasks as will include:
  • Act as the first point of contact for all Czech speaking clients
  • Respond and record customer inquiries raised through free phone lines for customers and chats.
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • Troubleshoot through the use of open questions, support documents and system training
  • Be able to offer recommendations to common problems or frequently asked questions
  • requirements

Απαραίτητα Προσόντα

In order for your profile to match this Customer Service in Czech role, you need to have the following skills:
  • Be familiar with high-tech gadgets and customer service
  • Speak Czech to a native or near-native standard and
  • Have a good level of the English language
  • Have good communication skills and an outgoing personality

Παροχές

Our client offers the following benefits for this Customer Service in Czech position:

  • 1.100€ monthly gross Salary
  • 100€ gross bonus every month for the first 5 months of cooperation
  • 60€ gross relocation bonus every month for the first 6 months of cooperation
  • First class paid training and development
  • 100€ in vouchers upon training completion
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • 300€ gross once off bonus after 6 months of cooperation
  • Free Greek language lessons
  • Contract duration: 6 months (all the contracts are renewable - 1 year minimum stay in Athens)

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