F&B Operations Manager

On behalf of our client, a Luxury Beach Resort in Ierapetra Crete, we are looking for an experienced and detail oriented F&B Operations Manager.

The Role:

• Welcome all guests in a polite manner.
• Train and develop restaurant service team.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Assist guest with table reservation.
• Has a good knowledge of menu and presentation standards.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOP's are consistently implemented.
• Work with fellow colleagues and manager to ensure that the restaurant achieves its full potential.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.

Skills that can make you outstand in this role. Missing some? You will still be considered as valuable ambassador.

• Degree hospitality field is advantageous.
• Able to speak Greek and English language clearly and fluently. A third foreign language will be considered an asset.
• Proven experience working in similar positions in 5* hotels with a la carte restaurants .
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

What to expect:

• Maximum of 9 working hours per day.
• Net Salary 1500-1700€ depending on backgound.
• One day off per week.
• Payment on time.
• All wages and benefits are included as required by law.
• Two meals per day.
• Accommodation inside or outside the establishment in single room.
• Training and Development.

NextSteps:

• Quick and easy online application
• Our recruiters will contact you in order to set up a zoom meeting.
• We will put you in touch with the hotel managers to finalize the agreement