Business Analyst (Ref: SR/BA020)

Sani Resort is a world class holiday destination including five multiple-awarded 5* hotels and a private marina each one with its own unique character. Sani Resort is one of the most popular and luxurious yet intimate resorts in the Mediterranean awarded by guests and leading travel organizations for its excellent hospitality, variety of culinary choices and flawless guest service. A career at Sani Resort means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together sharing our passion for creating a unique holiday experience for our guests.

Working at Sani Resort means you are communicative, team player and eager to develop within the Tourism & Hospitality Industry!

Check our open position and apply now:
Business Analyst (Ref: SR/BA020)

Job Information
Resort: Sani Resort / www.saniresort.com
Location: Halkidiki, Greece
Contract: Full time / Permanent role
Position Ref Code: SR/BA020

Your main accountabilities:

Reporting to the Group S&M Senior Analyst, the incumbent will be:

I. Data processing & Reporting

• Exploit day to day reporting/analytics through the Data Warehouse and/or Oracle database, via BI Tool (i.e. PowerBi or Tableau)
• Fine tune and maximize insights through BI Tool for Management use
• Develop, segment and curate Sani Resort and Ikos Resorts database
• Periodic reporting on relevant compset and flight prices benchmarking
• Link, refresh, and review reporting templates, including Nationalities/Market Segments, production tables, pace charts etc.
• Conduct Ad-hoc data collection and reporting on targeted destinations under development
• Provide up-to-date data Intelligence at S&M disposal i.e. cost/income per room, spent per room, etc.
• Curate the S&M part of Entersoft ERP
• Communicate appropriately and effectively key insights and findings to the sales team
• Map in detail the product & blueprint the customer’s journey in order to track commercial opportunities

II. CRM Management

• Ensure the database is cleaned-up and well-maintained meeting the CRM needs
• Support the development and expansion of Sani & Ikos Resorts loyalty programmes
• Work closely with all departments to ensure the CRM is implemented effectively for all aspects of the company

• Bachelor’s degree or higher in Finance and/or Data Analysis and/or Computer Science
• 2-5 years minimum proven experience as an Analyst, in the area of Business & Market Analysis, Customer Insights
• Experience within the Hospitality Sector would be a plus
• Fluency in English
• In depth experience with executing projects, preferably software & implementation projects
• Excellent numeracy, analytical and data skills
• Experience in translating data into actionable stories
• Exceptional Microsoft Excel Skills (Power Pivot, Power Query, Pivots, advanced Lookups, array formulas and more)
• Proven ability to use logical reasoning
• Multitasking skills
• Strong Organizational skills, Team working and Career Driven

• Power BI (preferred) or Tableau
• SQL Developer
• Programming Languages: SQL and/or DAX

• Competitive remuneration package in a dynamic and highly professional working environment
• Continuous training
• Hospitality benefits when travelling/visiting Sani/Ikos Group resorts (meals, transportation)
• Career development opportunities in one of the world’s top awarded and developing companies

If this looks like the right job for you, send your CV and join our growing team!