Rooms Division Manager (Ref: CRF/RDM023)

Who do you want to become?

Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?

At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.

Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.

Rooms Division Manager (Ref: CRF/RDM023)

Job Information

Resorts: Ikos Odisia , Ikos Dassia
Location: Corfu, Greece
Contract: Full Time / Permanent
Start Date: January 2023

Your main responsibilities

• Manage front office, housekeeping, guest relations departments and back of the house Departments
• Conduct spot checking of rooms to ensure standards are constantly met
• Ensure control of expenditures as well as budgets set
• Ensure timely, efficient & professional welcome and check-in is provided by all Front Office Colleagues
• Oversee the Maintenance and Configuration of the Opera system
• Monitor level of customer service (i.e. by analyzing the Guest Satisfaction Reports)
• Work in partnership with Guest Services, Reservations, Sales & Housekeeping to ensure guest’s needs are exceeded regarding room requirements
• Ensure all employees adhere to company 5* grooming standards
• Lead by example, empowering effective team working relationships

• Proven experience as a Rooms Division Manager or similar role, ideally within a 5* customer service environment
• Computer Literacy and familiarity with Hospitality software (Opera, Fidelio)
• Fluency in Greek and English
• Degree in Hospitality / Tourism would be a plus
• Good command of an extra language (Russian, German, French) would be a plus
• Strong communicative, interpersonal, managerial & problem-solving skills
• Excellent time management multitasking & organizational skills

• Becoming a member of an organization that cares about its people, the environment and the local com-munities.
• Have room to grow and develop via numerous opportunities for learning, professional development and career advancement.
• Certainly not “just another job”, but a place where people connect for life, and the work that they do means so much to both guests and colleagues alike.
• Job safety and security in a continuously expanding and dynamic organization.
• Competitive remuneration package with insurance and a number of work provisions.