Russian speaking Account manager

Aktis is a fast-growing international online start-up in the tourism industry. We are looking for an account manager in our team who will actively find new partners and develop the department.


The advantages of working with us:

• Employment in the internet industry. It is no secret that online services are increasingly developing in our world. A career in this direction is a great chance for the most active and promising people.
• Friendly team. An opportunity to find like-minded people and share experiences with each other.
• Democratic management style. We support our employees' initiatives and fresh ideas, welcome open positive communication.
• Interesting and responsible work. Multi-task activities for those wishing to grow

Job responsibilities:

- Work with partners

• Search for new partners and negotiate cooperation, conclude contracts
• Help with registration and account completion
• Support the work with existing partners: monitor the execution of orders, make mutual payments
• Maintain a base in CRM Bitrix24
• Solve urgent issues and possible conflict situations
• Keep statistics on current work
• Oversee and optimize your department

- Work with clients

• Process requests in online chat, by phone and email
• Enter requests into the system and monitor their status

- Work with the technical department

• Report on platform functioning, bug alerts

If we like the results of your work, and you like this direction, there is a prospect of career growth with further scaling of the project. - 

Our demands and wishes:

• Excellent knowledge of English and Russian is a must. The knowledge of Greek is also required, at least at the B1 level. Proficiency in other additional languages is an additional plus.
• Ability to work with a PC. Certainly, it is necessary to be friends with the computer, know the basic office programs and applications (MS Office, Google Drive, mail). The additional plus is knowledge of Bitrix 24, Trello, Scrum methodology.
• Work experience. We do not consider experience in this particular position to be crucial. What matters is your desire and enthusiasm. Of course, if you have experience as an account or customer manager, it will be an advantage, as well as experience in another organizational / management position or in IT.

Qualities that are important to us:

• Self-organization. The ability to organize and conduct business systematically and transparently.
• Ability to work in a team and strive for a common goal
• Good communication skills to communicate with colleagues and partners
• Result orientation, ability to work without constant supervision
• Proactivity. Aspiration to take on tasks and responsibilities
• A thirst for self-learning and growth
• Readiness to work at the start up = ability to react quickly to changes

We offer:

• Year-round work in our comfortable office in Thessaloniki.
• Convenient work schedule from 9/10 to 17:30/18:30
• On-the-job training and support from your manager
• Opportunities for professional and career growth

You can also send your CV to hr@aktisgroup.gr. It would be nice if you wrote a few lines about yourself and why you are interested in this job.
CVs will be reviewed within 2 weeks. We will contact you during this time if your candidacy is suitable for this position.