Would you like to work on amazing projects in a great multinational environment in Athens?
Jobfind.gr is seeking Portuguese Customer Care Advisors on behalf of a multinational company in Athens (city center).
A Customer Care Advisor is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.
Main Responsibilities:
- Provide outstanding services to existing clients and handle any inbound enquiries
- Troubleshoot any issues your clients need assistance with
- Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
- Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.
- Working as part of a team to ensure the smooth operation of the facility