Sani Resort is a privately developed ecological resort offering world class 5* services while at the same time maintaining a human scale and protecting its surrounding environment of unique beauty. In its 1000 acres, there are five internationally awarded luxurious hotels, each with its own character and prestige in all areas of operations, serving luxury in a wide range of leisure facilities and accommodation.
Ikos Resorts is a 5* hospitality chain, based on an innovative, luxury concept that has already been rewarded as one of the best resorts in the world!
With two brand new resorts opening in Kos 2019 and Spain 2020 with two top awarded ones in Halkidiki we are looking for talented & energetic professionals.
There has never been a more interesting time to join Sani Resort & Ikos Resorts. We’re on a development journey and we are now recruiting for a:
IT Helpdesk Manager (ref: ITHM019)
The role
The Helpdesk supervisor will build, organize and manage a team of helpdesk officers from existing and new members.
He/She must propose software and hardware resources to improve the performance of the team.
This group will handle Level 1 troubleshooting for many areas including: hardware, software,
MS Office suite, network issues. This team will be responsible for delivering to the end users PCs and mobile devices with all setup and software installation needed.
The role is based in Halkidiki.
Your main accountabilities will be:
• Respond to requests for technical assistance in person, via phone and electronically.
• Log all help desk interactions.
• Assist in research, recommend and implement relevant technologies to streamline day to day operations.