Περιγραφή
Alpha Consulting on behalf of its client ,a luxury boutique, is seeking for store manager. He/she will lead and support all activities in the Boutique to achieve designated business objectives. Furthermore, to inspire and nurture an unsurpassed service culture creating world-class client experiences in a dynamic environment and strengthen client relationships. To perform with professional integrity in boutique operations, stock management, talent management and visual merchandising presentation and finally to represent the brand as an ambassador by promoting brand values and direction.
Job type: Permanent full time
Location: McArthur Glen SPATA
Απαραίτητα Προσόντα
Responsibilities and Duties
• Motivate and drive team to maximize sales and consistently achieve sales budget objectives while ensuring operational integrity
• Initiate changes to improve the boutique experience for both team members and customers
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and mystery shop targets are exceeded
• Manage and support inventory
• Communicate and reinforce product knowledge and sales techniques to boutique team ensuring mastery
• Lead the team to advance meaningful CRM and propose local events through networking and product launches that promote high client attendance and strong sales results
• Report monthly store performance including business trends and competitor activity
• Monitor store expenses and maintain store operating budget while aiming to reduce overall cost
• Monitor and report merchandise inventory
• Oversee the processing of daily incoming and outgoing merchandise requests and movement
• Ensure availability of merchandise to maximise boutique sales
• Execute monthly staff rotas in accordance with needs of the business and timely submit payroll records
• Maintain back of house stock storage organisation in line with company guidelines
• Liaise with Retail Operations and Human Resources Managers while implementing company policies and procedures
• Any other ad-hoc duties and responsibilities that arise on a day to day basis or over a period of time that falls in the remit of the Store Manager
Qualifications and Education Requirements
• Relevant education is a benefit
• Foreign languages knowledge is a strong plus
• Ability to demonstrate experience in managing a luxury boutique
• Excellent oral and written communication skills required
Personal Qualities:
• Possesses entrepreneurial spirit
• Sales and Client focused
• Ability to persuade and aspire
• Knowledgeable about retail and sales
• Effective Communicator
• Flexible
• Problem Solver
• Leads by example
• Ability to prioritise tasks
Παροχές
Benefits
Attractive compensation, commission & bonus structure to be disclosed during suitable candidate consultations.
Required experience:
• At least 3 years of supervisory/management experience in Luxury Boutique
• 5+ years work experience in retail sales with background in Luxury Boutique