Terms of Reference
Job Title: Senior Accommodation Supervisor Agia Eleni (SMS Coordinator)
Duty Station: Ioannina
Reports to: Project Officer, Senior Project Manager
Purpose/objective of the position:
The Senior Accommodation Supervisor in Agia Eleni is responsible to manage the accommodation team and ensure quality in delivery of all activities related to the day to day runnings of INTERSOS Hellas accommodation facilities of Agia Eleni.
Management and Program Quality
- Operate within a rights-based approach and ensure that all activities done are within a protection centred environment.
- Understand and ensure that standards and legislation in relation to accommodation are in line with the relevant SOPs and with Greek Authorities together with the support of internal and external legal advice.
- Provide necessary data as requested so as to facilitate external reporting in relation to the population hosted within the accommodation in question, with a specific focus on data provision to the donor and coordination mechanisms established.
- Ensure smooth coordination between Accommodation team and WASH and Shelter team in relation to matters pertaining to the maintenance and upkeep of the accommodation facilities.
- Monitor the state of the accommodation from the perspective of safety and security requirements
- Share information collected within the ethos of monitoring of protection related issues within the accommodation. Ensure that the accommodation aides a stronger protection environment and follow up on troubleshooting and problem-solving methods of accommodation staff.
- Coordinate the process of data collection
- Ensure smooth coordination of transfers in and out of accommodation.
- Oversee dissemination of information to beneficiaries e.g. transport, communication from owners.
Monitoring and Reporting
- Provide regular progress reports to Project Officer, Senior Project Manager, Protection Coordinator and Legal Representative and other focal points where required
- Monitor performance and development of accommodation team members
- Compile requested reports for internal and donor use
- Provide regular reporting to Project Officer and Protection Coordinator
Finance and Administration
- Comply with all established procedures for financial management
- Plan the spending framework for accommodation budget and submit to the Project Officer.
- Ensure the budget dedicated to accommodation is spent adequately and in a timely manner
- Ensure accommodation staff follows administration procedures.
- Operate within budget lines assigned to the specific accommodation endeavour.
Human Resources and Personnel Management
- Ensure the creation and maintaining of respectful and positive working relationships, which allow for the effective implementation of all activities.
- Manage staff operating within the accommodation scheme
- Ensure reporting mechanisms are followed by the managed staff
- Contribute to the selection of accommodation team staff
- Regularly provide feedback and review performance of accommodation staff
- Ensure smooth communication is established and maintain within the accommodation team and with other supporting entities.
Logistics and Procurement
- Ensure that the accommodation team follows procurement processes in the execution of tasks.
External Relations
- Maintain relations with coordination mechanisms.
- Maintain relations with relevant focal points in relation to the management of the accommodation scheme and all pertinent processes.
- Oversee the maintaining of day to day relations with the owner of buildings contracted.
- Oversee the establishment and maintaining of relations with the neighbouring communities
The Senior Accommodation Supervisor of Agia Eleni is one of the focal points for local institution relations pertinent to the management of Accommodation namely:
- Municipalities according the matter discussed
- Police authorities in connections to issues related to Accommodation
- Other state actors in connection to discussions related to Accommodation