MED SEA HEALTH S.A. is recruiting, for the season 2018, for its 5* hotel
MIRAGGIO THERMAL SPA RESORT in Paliouri, Kassandra, Halkidiki:
BARTENDER / BARISTA
(code: BART_18)
The Bartender/Barista is responsible for preparing and providing beverages to the guests in a quick, efficient, friendly and professional manner. Other responsibilities include maintaining a clean bar area, processing payments, and keeping track of the inventory of the bar.
The person holding this position reports to the Bar Supervisor and more specifically is required to:
· Welcome, cater for and deliver friendly personal service to all guests, from arrival to departure, with a professional touch, as set by the Miraggio service standards
· Ensure the provision of timely and accurate service (right order on time)
· Handle guest complaints effectively but always refer the problem/complaint to the Bar Manager as well
· Provide accurate and insightful information to the customer in regards to menu items, beverages and cigars and be pro-active in sales
· Perform all tasks in a professional manner and deliver according to standards
· Make suggestions to improve the overall operation of the outlet
· Maintain working area clean and neat at all times
· Perform the correct storage of goods and beverages under hygienic and appropriate conditions
· Ensure proper handling and storage of all silverware, cutlery and electrical equipment
· Check operational condition of equipment and appliances on a regular basis
· Assist in conducting monthly inventory checks on all bar operating equipment and supplies
· Report maintenance and repair jobs to the Restaurant/Bar Supervisor
· Follow the daily/weekly cleaning duties/responsibilities assigned
· Ensure that the mise en place is always up to the standards
· Control table service sequence
· Responsible for cleanliness, tidiness and maintaining the standards of service in the working area assigned
· Be friendly and co-operative with other team members, take part in the training sessions of the team and assist them in all occasions in producing qualitative work
· Participate in the weekly operations meetings held by the Restaurant/Bar Supervisor
· Keep up-to-date with the latest trends in the field
· Maintain an effective communication level with the restaurant, Kitchen and all other departments to ensure that the quality of service offered meets and exceeds standards
· Seek to be informed on the daily activities of the outlet and the hotel, in order to be helpful and able to provide guests with useful information, with a sales-oriented mindset as well
· Know the VIP levels and be able to deliver the VIP set-ups promptly and accurately
· Arrive on duty punctually and be flexible to work in other areas if needed
· Respect and adhere to the in-house rules and the hotel policies and procedures
· Take over from the previous shift and obtain relevant information at the start of the shift in regards of business volume, VIP guests, tasks to be clarified and completed and special events
· Undertake any other tasks as assigned by the Restaurant/Bar Supervisor