German speaking opportunity | Quick hiring in Customer Care

Location of the job: Athens, Greece
Type of job: full- time

• Manage the incoming calls 
• Identify and assess customers’ needs to achieve satisfaction 
• Build sustainable relationships of trust through open and interactive communication 
• Provide accurate, valid and complete information by using the right methods/tools 
• Meet personal/customer service team targets and call handling quotas 
• Keep records of customer interactions, process customer accounts and file documents  
• Follow communication procedures, guidelines and policies

• Fluent German and good English {written and Verbal} 
• Good MS Office skills 
• Strong phone contact handling skills and active listening 
• Customer orientation and ability to adapt/respond to different types of characters 
• Excellent communication and presentation skills 
• Ability to multi-task, prioritize, and manage time effectively

Benefits 

• Competitive remuneration package 
• A challenging working environment 
• Monthly performance bonus 
• 3€ ticket restaurant vouchers per working day

Why use Recruitment Agency 

• You are given extra support in preparing for interviews
• You have a contact person who gives you all the details of the job 
• You can ask for your application feedback anytime via email or phone 
• You don’t have to face the situation where company do not reply to you for days
• All our services to job seekers are free of charge. We also offer bonus scheme to candidates