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German speaking opportunity | Quick hiring in Customer Care

Ημ/νία Δημοσίευσης: 25/01/2021
Κατηγορία: Τηλεφωνικές Υπηρεσίες
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

German speaking opportunity | Quick hiring in Customer Care 

Location of the job: Athens, Greece
Type of job: full- time

Responsibilities
  • Manage the incoming calls 
  • Identify and assess customers’ needs to achieve satisfaction 
  • Build sustainable relationships of trust through open and interactive communication 
  • Provide accurate, valid and complete information by using the right methods/tools 
  • Meet personal/customer service team targets and call handling quotas 
  • Keep records of customer interactions, process customer accounts and file documents  
  • Follow communication procedures, guidelines and policies

Απαραίτητα Προσόντα

Responsabilities
  • Fluent German and good English {written and Verbal} 
  • Good MS Office skills 
  • Strong phone contact handling skills and active listening 
  • Customer orientation and ability to adapt/respond to different types of characters 
  • Excellent communication and presentation skills 
  • Ability to multi-task, prioritize, and manage time effectively

Παροχές

Benefits 

  • Competitive remuneration package 
  • A challenging working environment 
  • Monthly performance bonus 
  • 3€ ticket restaurant vouchers per working day

Why use Recruitment Agency 

  • You are given extra support in preparing for interviews
  • You have a contact person who gives you all the details of the job 
  • You can ask for your application feedback anytime via email or phone 
  • You don’t have to face the situation where company do not reply to you for days
  • All our services to job seekers are free of charge. We also offer bonus scheme to candidates