Head of Learning & Development (Ref: IR/HLD020)

Ikos Resorts is a chain of 5* luxury all-inclusive resorts across the Mediterranean that combines five-star service with the ease and comfort of luxury all-inclusive. Ikos Resorts offer an unforgettable stay with distinctive touches such as Michelin-starred menus, signature cocktails by top mixologists and kids clubs-all included. A career at Ikos Resorts means being part of an ever-growing, dynamic team. Every one of our employees plays a vital role in the running of our operations, receiving extensive training and numerous career development opportunities. We cultivate a culture of excellence in which people enjoy working together and share our passion for creating a unique holiday experience for our guests.

Check our open position and apply now:
Head of Learning & Development (Ref: IR/HLD020)

Job Information
Ikos Resorts | www.ikosresorts.com
Office Location: Thessaloniki/Halkidiki, Greece (traveling to Resorts during operational season)
Department: HR
Contract: Full Time
Position Ref. Code: IR/HLD020

Your main responsibilities

• You will be responsible to lead the L & D team in the design, implementation, and delivery of all Learning & Development programs of the Group across Greece and Spain with an aim at enhancing employees’ talents, skills, performance, productivity, and quality of work
• You will lead the content design and implementation of our new Group-wide e-learning platform to elevate our employees’ onboarding and learning journey
• You will support the Performance Management System redesign including developing and monitoring performance evaluations, performance development and improvement plans
• You will contribute to the design of a talent management framework that will ensure effective succession planning to meet the Group’s continuous and rapid expansion plans
• In doing so you will work closely with Department Heads, General Hotel Managers, Corporate HR and HR operations. Additionally, you will manage and collaborate with external training providers
• You will monitor defined KPI’s evaluating the effectiveness of our Learning & Development activities with the aim to redefine and improve, as necessary
• You will need to hit the ground running, quickly establishing confidence amongst a wide range of stakeholders across the Group, building on the platform of excellence, continuous growth and success already achieved

• We are looking for a dynamic & enthusiastic individual. You are passionate about delivering world-class L&D programs and tools, driving personal and professional growth.
• You are responsible, authentic, influential, and an effective change manager. You can act in a fast paced and challenging environment with strict deadlines. You have a strategic vision and an engaging management style.
• You have a minimum of 5 years relevant working experience in the hospitality or retail sector, ideally in a multinational environment.
• You are experienced in modern learning and development methods with a successful track record in implementing large scale projects.
• Strong communication and presentation skills plus fluency in English complete your profile.

• A competitive remuneration package in a dynamic, high performance and highly professional working environment. Benefits such as discount in various restaurants and bars within the Group and full-board meals during the Resorts’ operation
• Continuous training and career development opportunities in one of the world’s top awarded hospitality companies
• A passionate HR team striving to shape the successful growth of the company