Would you like to work on amazing projects in a great multinational environment in Athens?
Jobfind.gr is seeking German Customer Care Agents on behalf of a multinational company in Athens (city center).
A Customer Care Agent is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.
- Provide outstanding services to existing clients and handle any inbound inquiries (voice, chat, email)
- Troubleshoot any issues your clients need assistance with
- Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
- Working as part of a team to ensure the smooth operation of the facility