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HR Associate – Italian Speaking

Ημ/νία Δημοσίευσης: 15/06/2021
Κατηγορία: Διοίκηση Επιχειρήσεων - HR - Στελέχη
Απασχόληση: Πλήρης
Πόλη: ΘΕΣΣΑΛΟΝΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Τεχνολογικό Εκπαιδευτικό Ίδρυμα (ΤΕΙ)

Περιγραφή

ICAP Executive Search & Selection is one of the top premium consultancies and part of ICAP, the largest HR Services Provider in Greece and recently expanded operations to Cyprus. With more than 45 years of experience, we specialize in assessing and recruiting Senior to Middle Level Executives across all sectors.
ICAP Executive Search, on behalf of Pfizer, the Leading Global Biopharmaceutical Company, is looking for high caliber multinational professionals for the position of:

HR Associate – Italian Speaking (Ref. code 5618/HRA/ESS/GR)

This role is part of the HR Core Services group responsible for designing, executing and administrating HR global processes related to the full employee lifecycle excluding recruitment. Additionally, the HR Core Services group is accountable for the delivery of HR Core services provided by IBM, our business process outsourcer. In this position, you are responsible for executing flawlessly HR operational tasks while following documented global, regional and country-specific processes and procedures specially for countries located in the European region, Africa and the Middle East.

Main Responsibilities:
• Execute flawlessly a variety of HR operational tasks including HR reporting, administering compensation & benefits, processing data corrections and pay impacting transactions in our Human Resources Information Systems, following documented regional, global and country-specific processes and procedures while delivering a positive employee experience
• Provide real-time support for escalated inquiries/transactions via case management tool
• Liaise with other HR, Digital and Payroll colleagues to seek guidance and/or input that will help in timely resolution of inquiries driving a positive colleague experience
• Provide feedback on procedures with a continuous improvement mindset

Απαραίτητα Προσόντα

• Bachelor of Administration or Human Resources or any other related field
• At least 2 years of experience, preferably in a HR Shared Services/HR Operations/centralized customer service environment
Excellent verbal and written communication skills in one of the following languages Italian is required
• Excellent verbal and written communication skills in English
• Organizes own work to meet project task deadlines in a fast-paced environment
• Proven ability to follow process with high attention to detail and adjusts to constantly changing priorities
• Strong customer focus mindset and cross-cultural agility
• Experience working with a case management tool
• Experience working with Workday or comparable Human Capital Management system and MS Office (Excel & Word) is preferred