Order Desk Specialist

Do you want to work in an international and multinational company as an Order Desk Specialist?

Do you want to thrive as an Order Desk Specialist in a well-known company evolving in the shipping industry?

Do you want to join a dynamic team of professionals in a fixed-term contract of 1 year with a renewal possibility?

Do not miss this opportunity and apply now for this exciting role!

The Order Desk Specialist is responsible to:

• Receive and process customer's orders
• Follow up customers inquiries
• Perform workflow for deliveries procedure in SAP system
• Maintain efficient downstream operations of the Customer service activities
• Check the stocks on a daily basis and handle the replenishment in order to ensure product availability with validation of management
• Ensure and maintain all customers invoicing is completed
• Follow up and ensure prompt payment collection
• Contribute to the team by accomplishing good results
• Manage complaints and when it is necessary to communicate them with the manager
• Provide feedback to the manager regarding worldwide deliveries and network services
• Follow the local legislations along with the group ethic rules and safety

The Order Desk Specialist should have:

• Degree in relevant field
• Very good command of the English language
• Knowledge in the Italian language will be considered as an asset
• Very good use of MS office
• Knowledge of SAP
• 1-3 years experience in customer service
• Experience in the shipping industry, desired
• Interpersonal skills
• Communication skills
• Multitasking
• Resistance to stress
• Team spirit

The company offers to the Order Desk Specialist:

• Good remuneration package
• Good working environment

If you are interested in the Order Desk Specialist role and you have any questions you can contact Ismini Grapsa +30 6946332918 or send an email to igrapsa@randstad.gr

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Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.