Oporto • (M/F)
From clunky apps to hidden fees, banking as we know it is broken. So we decided to build a company from the ground that would challenge the bigger players and reinvent how people interact with their money - for the better.
Traditional banks are slow and expensive. Realistically, you’re nothing but a number to them with dollar signs attached. So, one continent at a time, we plan on changing this.
This may sound a little salesy, but we’ve signed up more than 3m customers without spending a single penny on
marketing. It’s simple really: if you solve an everyday problem, you don’t need to spend a gazillion dollars on fancy marketing campaigns.
- Managing and mentoring customer support agents across the EMEA region Ensuring individuals and teams meet SLA targets;
- Providing our users with an outstanding customer experience via our in-app live chat - it is part of our mission to make Revolut users feel secure whilst using our service;
- Representing Revolut online at all times;
- Collaborating with other teams across London and Moscow to tackle any customers’ issues Run and implement projects to improve customer experience;
- Analyzing customer data to make informed decisions.