TOR HOTEL GROUP, with a significant history in hospitality for more than 90 years is seeking to recruit talented and passionate professionals for 2019 season.
Eagles Palace & Eagles Villas, a unique 5* Luxury Resort in Greece is seeking for a Front Office Receptionist.
Location: Ouranoupolis, Chalkidiki
Position Summary
The Front Office Receptionist will have to provide excellent customer focused service to all guests according to company’s standards with a view to maximizing guest satisfaction.
Key Responsibilities:
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Ensure a polite and warm welcome to all guests, manage all department’s related operations (check in/out, payments, keep front desk tidy, answer and redirect all incoming calls and e mails, receive letters or packages and distribute them)
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Build full knowledge of resort and hotel facilities, services and local area
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Monitor front office expenses, order material supplies and all necessary hotel documents
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Maintain at all times a high standard of personal appearance and hygiene
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Ensure excellent response to all guest requests / complaints; maintain confidentiality of guests information and follow proper protocol