Euroins
Branch Greece S.A. is the Greek branch of Euroins AD Bulgaria, part of a
multinational insurance group – Euroins Insurance Group. Until now Euroins
offered its services in Greece based on the Freedom of Services rules, and we
are transitioning to a new more direct representation in the Greek market –
through the establishment of a branch of the company. For our operations we are
seeking to add to our team a smart and enthusiastic person for the job role of
Application
Administrator
Mains tasks
and responsibilities will include:
·
Answer
to company user calls, provide 1st line support for specialized applications.
Maintain service level related information - classify tickets,
incidents, ensure follow-up status and relevant updates of tickets, and produce
service level reports
·
Monitor
systems, and participate in proactive management of IT infrastructure
·
Log
& report on application problems
·
Apply
patches and software updates in cooperation with vendors
·
Recommend
upgrades, patches, and new applications and equipment
·
Implementation
of new functionalities and changes; maintenance and support of core business
EPR system. The chosen core information system is Infopad.
·
Anality
to analyze and work for the continuous improvement of all business processes.
·
Participation
and management the process of development of new functionalities and changes in
ERP system (preparation of RFP with business people, presentation to vendor,
control the project progress, acceptance of the completed work, organize and
control the acceptance tests, implementation)
·
Document
execution of project tasks and configuration changes in application systems
·
Harmonization
and implementation of policies and procedures in IT fields from Euroins
Bulgaria to Euroins – branch Greece
·
Information
security – user access management (for Active Directory and ERP system),
personal data protection
·
Database
administration (MS SQL Server 2016) and preparation of custom and ad-hoc reports
based on raw data
·
Assist
with other tasks related to on-going support, or other projects – on an as
needed basis