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Η Θέση εργασίας έχει καλυφθεί

Advertisment for the role of Specialized IT Systems Administrator and Support Engineer

Ημ/νία Δημοσίευσης: 18/02/2021
Κατηγορία: Πληροφορική - Προγραμματιστές
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Περιοχή: ΠΑΛΑΙΟ ΦΑΛΗΡΟ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Ανώτατο Εκπαιδευτικό Ίδρυμα (ΑΕΙ)

Περιγραφή

Euroins Branch Greece S.A. is the Greek branch of Euroins AD Bulgaria, part of a multinational insurance group – Euroins Insurance Group. Until now Euroins offered its services in Greece based on the Freedom of Services rules, and we are transitioning to a new more direct representation in the Greek market – through the establishment of a branch of the company. For our operations we are seeking to add to our team a smart and enthusiastic person for the job role of

Application Administrator

Mains tasks and responsibilities will include:

·         Answer to company user calls, provide 1st line support for specialized applications.

Maintain service level related information - classify tickets, incidents, ensure follow-up status and relevant updates of tickets, and produce service level reports

·         Monitor systems, and participate in proactive management of IT infrastructure

·         Log & report on application problems

·         Apply patches and software updates in cooperation with vendors

·         Recommend upgrades, patches, and new applications and equipment

·         Implementation of new functionalities and changes; maintenance and support of core business EPR system. The chosen core information system is Infopad.

·         Anality to analyze and work for the continuous improvement of all business processes.

·         Participation and management the process of development of new functionalities and changes in ERP system (preparation of RFP with business people, presentation to vendor, control the project progress, acceptance of the completed work, organize and control the acceptance tests, implementation)

·         Document execution of project tasks and configuration changes in application systems

·         Harmonization and implementation of policies and procedures in IT fields from Euroins Bulgaria to Euroins – branch Greece

·         Information security – user access management (for Active Directory and ERP system), personal data protection

·         Database administration (MS SQL Server 2016) and preparation of custom and ad-hoc reports based on raw data

·         Assist with other tasks related to on-going support, or other projects – on an as needed basis

Απαραίτητα Προσόντα

Requirements:
• ERP Concepts and Background (Knowledge of the Infopad is great advantage )
• IT Fundamentals Background – preferably business informatics studies, or computer science studies
• RDBMS Administration and querying (MSSQL Server 2012 or above is an advantage); Microsoft SSRS is advantage
• 3+ years’ experience on a similar position. If the position was in the financial sector, especially in the non-life insurance it will be advantage
• Experience in TCP/IP implementation, Windows/Network
• Experience in supporting users – analytical skills for problem analysis and problem solving
• Efficient communication skills – ability to visually describes structure or explain a problem
• Ability to set and maintain priorities for multiple tasks and to work under pressure
• Language skills – Greek (native or fluent), English (professional level), Bulgarian (will be considered an advantage)

Requirements:
• ERP Concepts and Background (Knowledge of the Infopad is great advantage )
• IT Fundamentals Background – preferably business informatics studies, or computer science studies
• RDBMS Administration and querying (MSSQL Server 2012 or above is an advantage); Microsoft SSRS is advantage
• 3+ years’ experience on a similar position. If the position was in the financial sector, especially in the non-life insurance it will be advantage
• Experience in TCP/IP implementation, Windows/Network

• Experience in supporting users – analytical skills for problem analysis and problem solving
• Efficient communication skills – ability to visually describes structure or explain a problem
• Ability to set and maintain priorities for multiple tasks and to work under pressure
• Language skills – Greek (native or fluent), English (professional level), Bulgarian (will be considered an advantage)

Technical certifications or Communication skills certifications will be considered as a plus.
Experience as a software developer will be considered a plus.
Experience in specialized insurance application administration and support (such as Guidewire, Infopad, Axxis, Sapiens) will be considered essential advantage for the job.
Desire to grow in responsibilities and learning new skills will be considered as advantage.
Interested candidates should send a CV in English to jobs@eigbg.onmicrosoft.com .

Παροχές

- Salary according to qualifications
- Excellent working environment
- Prospects for evolution