📍 Location: Athens, Greece (Office-based)
📄 Contract: Full-Time, Permanent
Join our team in Athens and support a leading electronics brand by providing top-tier customer service in Dutch.
What you’ll do:
- Handle incoming requests via phone, email & chat
- Assist customers with product, order, or technical queries
- Maintain high levels of customer satisfaction and professionalism
- Use internal tools and follow procedures to manage inquiries
You bring:
- C2 level Dutch and B2-C1 English (verbal & written)
- Strong communication and problem-solving skills
- Ability to multitask and work effectively in a team
- Customer service experience is a plus
- Willingness to work from the office in Athens
Working Hours:
- Mon–Fri: 10:00–19:00
- Sat–Sun: 10:00–18:30 (on rotation)
Compensation & Benefits:
- Competitive monthly salary
- Up to 10% performance bonus
- €5 meal voucher per working day
- Private health insurance
- Modern office space in central Athens
- Relocation Support (for eligible candidates)