Sani Resort is a privately developed ecological resort offering world class 5* services while at the same time maintaining a human scale and protecting its surrounding environment of unique beauty. In its 1000 acres, there are five internationally awarded luxurious hotels, each with its own character and prestige in all areas of operations, serving luxury in a wide range of leisure facilities and accommodation.
Ikos Resorts is a 5* hospitality chain, based on an innovative, luxury concept that has already been rewarded as one of the best resorts in the world!
With two brand new resorts opening in Corfu 2018 and Kos 2019 and with two top awarded ones in Halkidiki we are looking for talented & energetic professionals
There has never been a more interesting time to join Sani Resort & Ikos Resorts. We’re on a development journey and we are now recruiting for an:
ERP Support Specialist (ref: ERPSS019)
The role is based in Thessaloniki and/or Halkidiki and it’s a permanent role.
Essential Duties and Responsibilities
• Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization
• Diagnose and resolve customer problems and educate users on problem resolutions
• Create documentation and procedures guidelines for ERP system users
• Provide training sessions to the business users as necessary
• Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes
• Collaborate with Systems Analyst, Programmer/Analysts and IT Quality Assurance to test new ERP modules
• Design, develop and maintain reports used by ERP systems users