Logistic employee Stock Control DHL

Your future employer
In 1969, the year that Neil Armstrong was the first person to walk on the moon, DHL was his revolution in the logistics world. With 380,000 people in more than 220 countries and regions, we reach more people than ever. And because we are already thinking about what the world can look like in 2050, we are preparing ourselves for the logistical challenges that await us.
As one of the largest and most innovative employees in the world, we are particularly proud of our people. We are an international company where diversity, ambition and a collective Can-Do attitude are appreciated. Everyone who works for us is 'Proud to be DHL', are you coming to make our team stronger in Weert at the brand new site of DHL? #togetherunstoppable

About the job
DHL Supply Chain is looking for a colleague who can come and strengthen the inventory management team.
You start your day with your team in the department, in the middle of the warehouse. As a stock manager, you and your team deal with all matters related to stock in the warehouse. Think of the layout of the warehouse, the tracing of lost items, the resolution of logistical issues concerning the stock, the prevention of problems, but also the execution of standard checks. Together with your team you answer questions from the customer and you solve problems that people encounter. Collaboration, logistics insight and offering service fit you exactly!

The team of the inventory management/ Operations Support department is on a daily basis to offer support to the operational departments.
The tasks can be subdivided into customer service related activities and inventory management.

For inventory management this means that you are concerned with, among other things:

• Daily counting of a portion of the stock based on lists created by SAP;
• Optimize stock locations, create, delete and manage both physical and systematic locations in SAP;
• Analyzing and solving stock differences;
• Acting as a point of contact for operational departments, assistance and support in the event of ambiguities in the process;
• Acting as a contact for the customer, executing stock related requests (eg serial number check, stock check, move stock etc.);
• Taking care of structured communication between the operation and the customer regarding damage cases;
• Performing quality checks on operational processes, Safety, 5S and following procedures;
• Sharing reports with operational departments and management.

For customer service this means that you are responsible for: 

• The handling and assessment of customer complaints via the central ticket system;
• Executing requests / answering questions from the client on various topics;
• Intensive communication with team members of inventory management regarding the provision and monitoring of requests from our customer;
• Sharing reports with operational departments and management.

This position offers great opportunities for your career in logistics. You will be confronted with the most diverse challenges and you will also have the opportunity to fully use and develop your determination and thoroughness!

You end up in a team with colleagues who can teach you a lot about Operation Support and are happy to share their knowledge; they are motivated and take their responsibilities seriously. This is of course also expected of you.

• Be patient so that you can make correct analyzes and listen well to (in) direct colleagues to know what is going on;
• Initiative shows! If you see points for improvement, you are not afraid to discuss these with your supervisor and colleagues;
• You take your responsibilities seriously and you want to continue to develop yourself.

In addition, you are:

• Flexible use, working in shifts (06:00 – 15:00 and 15.00 - 00:00);
• Knowledge of SAP / WMS is an advantage;
• Basic knowledge of Microsoft Office is required, in particular Outlook and Excel;
• You have an affinity with logistics (Customer Service and Inventory Management);
• You are prepared to obtain an EPT, OPT and reach truck certificate (costs are for the employer) or you already have this (this is an advantage);
• You work accurately and are result-oriented;
• You can function both independently and in a team;
• You are patient and do not mind explaining things more often.- You are patient and do not mind explaining things more often.

• A good salary of € 12.40 per hour. In addition, the shift allowance comes after 18.00 hours (130%) and travel expenses;
• Opportunities to attend training and education to include EPT, forklifts, man-up and reach;
• Growth opportunities within the organization;
• A diverse, young and multicultural environment;
• Working for and with one of the largest high-tech companies in the world, which is our customer;
• The risk of a permanent contract with DHL Supply Chain to perform well;
• Full time job for 40 hours a week.