MED SEA HEALTH S.A. is currently recruiting for its 5* hotel MIRAGGIO THERMAL SPA RESORT in Paliouri, Kassandra, Halkidiki, for the following position:
ASSISTANT EXECUTIVE HOUSEKEEPER
(code: ASSISTHSK18)
THE ROLE
The Assistant Executive Housekeeper needs to ensure that exceptional cleanliness standards are met and to assist in maximizing guest-satisfaction levels. This role is required to:
· Supervise the daily activities of the housekeeping staff, follow-up on delegated activities, verify rooms cleaned and communicate room status and availability to the Front Office team
· Run regular and random inspections on guest rooms, public areas, etc. to ensure quality standards are constantly met
· Be aware of early check-ins and late check-outs and communicate this information to maids
· Deputise for the Executive Housekeeper in his/her absence on all activities
· Assist in the preparation of timesheets, follow-up on actual hours worked by each team member and facilitate completion of any required paperwork, as assigned by the Executive Housekeeper
· Assist the Exec.Housekeeper in training, scheduling, evaluating, counselling, disciplining and motivating employees
· Ensure personal cleanliness, personal appearance, uniform and other professional standards are met by all team members whilst acting as a role-model for them
· Facilitate good communication flow of information between swifts
· Ensure health & safety standards are respected by the team members
· Collect quantitative data for reports’ production as well as qualitative data for individual performance and assist the Rooms Division Manager/Exec.Housekeeper in assessing individual performance
· Report any issues/hazards/discrepancies to the Maintenance Department and follow-up on progress of the required actions