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ΟΛΕΣ ΟΙ ΘΕΣΕΙΣ ΕΡΓΑΣΙΑΣ

Support Engineer with French

Ημ/νία Δημοσίευσης: 29/03/2021
Κατηγορία: Τηλεφωνικές Υπηρεσίες
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

Are you a fluent French speaker with strong technical knowledge & a desire to deliver world-class assistance to businesses?

We are looking for a passionate Technical Support Engineer with excellent French to provide enterprise level technical support to our customers via phone, web, email, chat & other support channels.

This role will be an awesome opportunity to learn & enhance your technical knowledge by troubleshooting various technical issues through effective customer interaction while preserving an exceptional level in French.


The tasks of a Support Engineer with French will be as follows:

  • Representing our client in front of the customer (B2B) & resolve complex technical issues
  • Acting as a technical point of contact in relationships with other enterprises
  • Exhibiting leadership through personal responsibility, accountability & teamwork
  • Frequently managing critical situations on technical & relationship level
  • Using trace analysis to analyze problems & develop solutions to meet customer needs

Απαραίτητα Προσόντα

The ideal Support Engineer with French is/ possess/ has:
  • Full Professional Proficiency in French
  • Advanced level in English for training/reporting purposes
  • A Mathematics, Engineering, or Technology related academic background
  • Driven by passion for technology
  • A customer-oriented mindset
  • Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services
  • Recent working experience in a customer facing support role
Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is highly desired but not required.

    Παροχές

    For the Support Engineer with French position, our client offers:
    • A base salary of 1350-1500 euros gross per month based on your fit to role's complexity
    • 14 salaries per year
    • Monthly performance bonus
    • Full relocation coverage in case you reside abroad
    • A 4-week training in Athens & the relevant equipment to work from home afterwards
    • Career development opportunities via this new business line
    • Free Greek language lessons
    • Support to integrate to the Greek bureaucracy


    Follow the link below & apply now!

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