ICAP Executive Search & Selection part of ICAP Group, the largest Business Services Group in South-Eastern Europe, is among the top premium consultancies in Greece. With more than 40 years of experience, we specialize in assessing and recruiting Senior to Middle level Executives based on our client needs.
ICAP Executive Search on behalf of its client,
a large and well-established international investment firm, is seeking for a
Service Desk Engineer to join their world class in Athens.
Service Desk Engineer (Ref. 4916/SDE/ESS/GR)Job Description- Installing, replacing and configuring computer hardware, operating systems, trading platforms and applications
- Troubleshooting hardware and software conflicts and make repairs or adjustments when necessary
- Installation and troubleshooting of Windows based systems
- Working with Linux, Microsoft, VMware and cloud technologies
- Assisting with the administration of Windows and Linux operating systems
- Performing routine audits of systems and software, and resolving any problems identified
- Administering the Company’s ticketing system and responding to staff requests in the agreed SLA, log all IT support helpdesk calls in the ticketing system
- Monitoring their systems by using monitoring tools
- Providing guidance, support and training to staff on IT related issues
- Liaising with external associates for problem solving