ICAP Recruitment Solutions is part of ICAP Group, the largest Business Services Group in South-Eastern Europe. We specialize in assessing and recruiting graduates and entry level professionals both for local and multinational companies.
ICAP Recruitment Solutions on behalf of its client –a multinational company- is seeking for a qualified candidate for the position of:
Logistics Supervisor (0492/LS/RS/GR)
Role Description:
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Responsible for the day to day running of the 3 records centres to ensure provision of timely, quality service and total customer satisfaction
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Responsible for maintaining all business standards, health and safety, workflow procedures and processes and personnel issues within the team
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Ensure prompt and accurate completion of all service requests by customers
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Complete and maintain all daily and weekly reports
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Assist with weekends and out-hours special projects as needed
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Manage staff hours and costs
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Complete staff attendance records, manage poor attendance issues and control overtime to ensure not excessive
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Coach, train and guide direct reports to deliver high levels of quality service to customers