Θέσεις εργασίας στην Ελλάδα

Η Θέση εργασίας έχει καλυφθεί

20/01/2023

German-Speaker Customer Support

Τηλεφωνικές Υπηρεσίες

Πόλη AΘΗΝΑ | ΑΘΗΝΑ - ΑΤΤΙΚΗ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών Γενικό Λύκειο

Περιγραφή

lmw is currently recruiting Customer Care Representatives, on behalf of a multinational telecommunications company, who will provide, via inbound calls, emails & on line chats, information, technical and network problem solutions to customers.

Responsibilities:
  • Manage account issues, transactions status and troubleshooting based on company’s policy
  • Provide excellent customer support and build strong professional relationships with clients
  • Track customer’s cases in an efficient manner
  • Log calls into the customer relationship database

Απαραίτητα Προσόντα

  • Manage account issues, transactions status and troubleshooting based on company’s policy
  • Provide excellent customer support and build strong professional relationships with clients
  • Track customer’s cases in an efficient manner
  • Log calls into the customer relationship database

Παροχές

  • Competitive salary + Monthly Performance Bonus
  • Extra Payment for Overtime, Sundays and Holidays (75%), extra payment for night shifts (25%)
  • Special Discounts and Offers
  • Paid extensive training
  • Health insurance
  • International, modern working environment
  • Outdoor activities, excursions, parties, sport events etc
  • Career development opportunities