Operations assistant-ICT

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking, on behalf of EASO, an agency of European Union, acting as the centre of expertise of asylum, for a dynamic professional to cover the following position in Athens:


Operations assistant-ICT


Job description



The Operations assistant-ICT works under the supervision of the Greek authorities (Greek Asylum Service) in performing some or all of the following tasks:


• Support to manage data and information and to automate processes related to the asylum results and outcomes;
• Support on processing, organising and maintaining lists and data, organise infor-mation and prepare tables, statistics and analysis;
• Manage any sensitive personal data in compliance with the applicable data protection legislation;
• Support on establishing tools and identifying technologies on data storage and data analysis to automate processes as defined in a monitoring plan;
• Support to identify solutions in connecting and receiving information from different systems based on national standards;
• Provide daily support and troubleshooting to users related to the use of systems and tools;
• Provide direct operational support to the appointed local supervisor in different ICT-relevant tasks of the day-to-day running of the operation;
• Compile daily and weekly statistics and reports and provide inputs for briefing re-quests, state of play of the operations;
• Participate in internal and external meetings, as requested;
• Liaise with internal and external stakeholders, as requested;
• Participate in trainings organized by EASO or other stakeholders, locally or in other locations, when requested;
• Provide to EASO regular analytical and statistical reports of provided services and challenges;
• Draft documents, templates, minutes and reports;
• Manage documents;
• Perform any other tasks in the interest of the service, relevant for the specific profile.

Candidates Profile


• University degree in IT– preferred and advantageous;
• Sound demonstrated previous experience in relevant tasks, is required; Experience in relevant tasks at headquarters level is preferred and advantageous;
• Very good level in English and fluency Greek (oral and written);
• Very good intercultural/interdisciplinary communication skills;
• Excellent organizational and analytical skills;
• Ability to work in a multicultural environment and under pressure.

The Company Offers

• Competitive remuneration package
• Friendly and challenging working environment


EASO collaborates with Atlas HR (Member of Adecco Group) which will hire on an interim basis the selected candidates.

You are kindly requested to send your CV in English, using Europass format.

Last day of application will be the 16th July 2021.

Before you get redirected to the Adecco online platform where you will complete your application, a pop-up window, mandatory on kariera.gr website, will request you to enter your email. If you don’t wish to share your email address with kariera.gr, visit www.adecco.gr/jobs, search for the job position you are interested in and apply directly.

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.


For more job openings please visit our website www.adecco.gr and register your CV in our database to be eligible for current or future job openings. It is highly recommended to use Google Chrome when registering your CV in the Adecco database.

All applications are considered as strictly confidential.