MED SEA HEALTH S.A. is looking to recruit for its 5* Miraggio Thermal Spa Resort in Paliouri, Kassandra, Halkidiki , for the season of 2020
Brilliant Host
(code : BH 20)
The Role
The brilliant host is the contact person between the guests and the front office team. He/she makes sure that our guests are welcomed and treated as per our 5* standards, in the front office area.
Responsibilities:
- Communicate to appropriate staff that there are guests that are waiting for an available room
- Advise guest of any messages received for them and send to room if required
- Accommodate requests for room changes when possible
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
- Identify and explain room features to guests
- Ensure that any outstanding requests or problems from the previous day receive priority and are resolved
- Help guests/visitors to arrange transportation by contacting the Guest Relations Desk
- Respond to all guest needs/requests