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French Customer Care Advisors

Ημ/νία Δημοσίευσης: 08/10/2019
Κατηγορία: Τηλεφωνικές Υπηρεσίες
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

Would you like to work on amazing projects in a great multinational environment in Athens?

Jobfind.gr is seeking French Customer Care Advisors on behalf of a multinational company in Athens (city center).

A Customer Care Advisor is responsible for delivering an excellent service to all customers by answering telephones, providing customer information, handling transactions, managing customer access, and dealing with customer complaints.

Main Responsibilities:

  • Provide outstanding services to existing clients and handle any inbound inquiries
  • Troubleshoot any issues your clients need assistance with
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.
  • Working as part of a team to ensure the smooth operation of the facility

Απαραίτητα Προσόντα

The ideal Customer Care Advisor will hold the following skills and experiences:
  • Native in French
  • Previous experience in Tourism
  • Advanced command of English

Παροχές

The company offers:
  • Competitive remuneration package
  • Career opportunities in a multinational environment

Working Hours (5 working days 8 working hours)