HEAD WAITRESS (CODE ABW2017)

Our company on behalf of its client, one of the most prestigious luxury hotel in Abu Dhabi, is seeking to appoint 20 Head Waitress.

Key Tasks

• Completes the following tasks:
  Reporting to the Manager Lounges Front of House and the F&B Duty Manager on a shift basis, the Head Waiter is responsible for service delivery in their section.
• Engage lounge guests and consistently provide excellence in customer service.
• Serve food, alcoholic and non-alcoholic beverages to lounge guests to the exacting standards detailed in training and or as directed by the Manager- Front of House.
• Responsible for obtaining and reporting all guest feedback, both positive and critical to the shift manager.
• Guide and coach junior staff to ensure the best dining experience for guests.
• Complete additional duties based on assigned section of the lounge or as directed by a supervisor or manager. Duties may include preparation of equipment/supplies, light lifting and cleaning of equipment.
• May occasionally be required to work in alternate locations, including special events.
• Maintain hygiene and food safety levels in compliance with all internal company and governing body standards.
• Ensure the highest standards of safety and security in the lounges, in line with corporate requirements, local civil aviation, government legislation and international standards.

Job Purpose

As an experienced food and beverage professional, the Head Waitress is responsible for leading the service in their assigned section of the First Class Lounge. The Head Waitress takes the guest through the dining experience from start to finish.

Previous experience as a waitress in a fine dining restaurant and/or 5 star hotels, fluency in English, good interpersonal skills and self-confident.

• Guest oriented and service minded, with attention to quality
• Dynamic
• Good presentation
• A thorough and organized approach
• Ability to perform under pressure"

Job Package

• High Salary Package
• Flight ticket and Visa
• Medical Insurance (for self)
• End of Service Benefits
• Annual Flight Ticket (every year for self)
• Discounted Tickets ID 50 and ID 90 to any destination Etihad Airways is flying (for self)

Should you like to apply for the job, please send us your cv in English stating code ABW2017

All candidates will be treated in strict confidentiality