5* Kassandra Palace Seaside Resort in Kriopigi, Halkidiki
is looking for the summer season 2023 to hire a:
Food and Beverage Manager
The Food and Beverage Manager will be entirely responsible for the organization, direction and control of the operation, staff and service of the Main Restaurant (Buffet), Room Service, 3 À La Carte Restaurants and 6 Bars, ensuring maximum efficiency and guest satisfaction, according to the company standards.
Responsibilities:
- Coordinate and supervise all daily service operations, allocate service staff duties, and weekly rota planning.
- Manage and train staff regularly, monitor their performance and ensure team members consistently maintain well groomed appearance and high levels of customer service.
- Greet customers in a warm and courteous manner, anticipate and address guests' service needs.
- Handle all requests and complaints with an exceptionally professional manner, maintaining good customer relationships with guests.
- Planning special events, banquets and conventions and coordinate their execution.
- Liaise between kitchen staff and floor staff and communicate to Chef any issues regarding food quality.
- Keep track of the stock supplies and make sure health and safety regulations are met.
- Communication and cooperation with other hotel departments (Reception, Housekeeping, Guest Relations, Maintenance, Supplies etc.).