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German /French/ Italian Technical Support Representatives (Work from Home)

Ημ/νία Δημοσίευσης: 26/02/2021
Κατηγορία: Τηλεφωνικές Υπηρεσίες
Απασχόληση: Πλήρης
Πόλη: ΑΘΗΝΑ - ΑΤΤΙΚΗ
Ελάχιστο Απαραίτητο Επίπεδο Σπουδών: Γενικό Λύκειο

Περιγραφή

ManpowerGroup Greece, on behalf of its client, leading in its sector, is looking for Multilingual Speakers to join the Technical Support team in one of the biggest multinational companies.

The ideal Candidate should:
  • Retain a high level of customer service to clients at all times.
  • Respond and record consumer inquiries/questions raised via free phone lines, mail and online chat for customers in order to diagnose and repair faults, resolve network issues and others.
  • Talking customers through a series of actions to resolve a technical problem.
  • Be able to analyze problems, and quickly form solutions to return systems to proper operation.

Απαραίτητα Προσόντα

  • Fluency in German, Italian or French language.
  • Proficient English Skills (Oral &Written).
  • Tech savvy.
  • Previous experience in the field will be considered as an asset.
  • Genuinely excited to respond to customers’ queries and problem-solving oriented.
  • Enthusiastic, patient, empathetic, multi-tasking and passionately communicative.

Παροχές

  • Competitive Salary (14 salaries per year).
  • 2 Week Training.
  • Career Development Opportunities.
  • Work in a vibrant & energetic Athens Office with a real team focus.
  • Multicultural & Modern Working Environment.
  • Participation in Medical Insurance Program.
  • Rewarding Bonus based on employee performance.
  • Laptop & Headsets provided by the company.
  • Flexible working hours.